Course Categories

Microsoft Office Excel: Accessible Spreadsheets

The objective of this course is to immerse students into accessibility issues and how to create easy to read and accessible Excel spreadsheets.

Microsoft Office Word: Accessible Documents

During this one-day course students will interact with a variety of Word documents and review components that would render the document inaccessible.

Adobe Acrobat PRO/DC: Accessible PDFs

This one day session takes accessible document preparation to the next level. During this course students will move from creating simple Office documents, to PDF documents that are fully accessible and meet the current mandates. Attendees will learn a variety of techniques to make documents accessible and also learn about the pitfalls to avoid along the way.

Microsoft Office PowerPoint: Accessible Presentations

This one-day course will take students into detailed feature of PowerPoint to insure accessible presentations. Attendees will work with some advanced tools and include narration and subtitling for both visually impaired and hearing-impaired audiences.

Microsoft Visio: Accessible Diagrams

This course is to provide attendees with the basic concepts and compliances to meet current accessibility dictated by government branches.

Accessibility for Web Sites

The goal of this course is NOT HOW to create a website, but rather what elements, processes and checks should be performed in order to render a website that will meet the AODO standards for websites.

DP-100T01 Designing and Implementing a Data Science Solution on Azure

Gain the necessary knowledge about how to use Azure services to develop, train, and deploy, machine learning solutions. The course starts with an overview of Azure services that support data science. From there, it focuses on using Azure's premier data science service, Azure Machine Learning service, to automate the data science pipeline. This course is focused on Azure and does not teach the student how to do data science. It is assumed students already know that.

AI-102T00 Designing and Implementing a Microsoft Azure AI Solution

AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage Azure Cognitive Services, Azure Cognitive Search, and Microsoft Bot Framework. The course will use C# or Python as the programming language.

AI-900T00 Microsoft Azure AI Fundamentals

55485 Microsoft 365 Copilot Super User

This course is for students that are looking to learn how to use Copilot alongside their Microsoft 365 apps, the Power Platform and create new Copilot experiences in Copilot Studio and AI builder.

Getting the Most from Your Spreadsheets with GenAI

No matter what spreadsheet software you use, what the data is about, or how it's structured, you can use freely available generative AI tools to enhance your productivity and help you find solutions to problems that can guide crucial business decisions.

AIBIZ - Artificial Intelligence for Business Professionals (AIZ-210)

This course is designed to help business professionals conquer and move beyond the basics of AI to apply AI concepts for the benefit of the business. It will give you the essential knowledge of AI you'll need to steer the business forward.

GenAIBIZ - Generative Artificial Intelligence for Business Professionals (GAZ-110)

This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times.

CAIP - Certified Artificial Intelligence Practitioner (AIP-210)

This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, all while following a methodical workflow for developing data-driven solutions.

MS-4004 Empower your Workforce with Copilot for Microsoft 365 Use Cases

Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

Getting the Most from Your Documents and Presentations with GenAI

Generative Artificial Intelligence (GenAI) tools like ChatGPT, Copilot, Gemini™, and Claude have revolutionized the way business users approach their work. These tools enhance productivity by speeding up tasks and offering creative solutions.

MS-4018 Draft, analyze, and present with Microsoft 365 Copilot

This course focuses on leveraging Microsoft 365 Copilot to effectively create, analyze, and showcase content.

AI – The Good, The Bad, and the Safe Path Forward

This presentation explores the multifaceted world of Artificial Intelligence (AI)

MS-4014: Build a foundation to extend Microsoft 365 Copilot

This course explores how to extend Microsoft 365 Copilot's capabilities through graph connectors and agents, guiding participants through the selection of the most suitable development path. Concluding with the management and distribution of extensions, this course allows learners to explore the Microsoft 365 Admin center for extension administration.

MS-4010 Extend Microsoft 365 Copilot with declarative agents by using Visual Studio Code

The course also covers best practices for building high-quality plugins and connectors, as well as data, privacy, and security considerations.

AI-3026: Develop AI Agents in Azure

In this course, you will explore key concepts such as natural language processing, machine learning, and bot development, which are essential for building AI-driven applications.

AI-3022: Implement AI Skills in Azure AI Search

Participants will learn to configure and utilize AI Skills in Azure AI Search, focusing on the management of search indexes and implementing AI-driven enhancements like image analysis and natural language processing.

AI-3016: Develop generative AI apps in Azure

Attendees will work on real-world projects, ensuring they can apply what they learn to develop and manage AI projects within Azure AI Studio.

AI-3004: Build an Azure AI Vision with Azure AI Services

This course would cover concepts such as Analyzing images and videos for insights, automating image-processing tasks, and building and deploying vision-based AI models. It showcases a practical understanding of Azure's computer vision tools and how to apply them to solve real-world problems.

AI-3003: Build a natural language processing solution with Azure AI Services

By utilizing Azure AI, businesses can improve user engagement, automate customer service, and gain a competitive edge through advanced data analysis and AI-driven decision-making processes.

AI-3002: Develop AI information extraction solutions in Azure

The AI-3002 course showcases expertise in implementing solutions that can analyze, interpret, and manipulate documents using Azure AI services. It is designed for professionals skilled in Azure Cognitive Services, specifically Form Recognizer and other Azure AI tools that extract insights from documents. Industries leverage this certification to ensure their workforce can automate the processing of various document types, enhance data accuracy, and derive actionable insights.

AI-3025 Work smarter with AI

The AI-3025: Work Smarter with AI course equips students with essential skills and knowledge to integrate AI technologies into their workflows, enhancing productivity and decision-making through practical applications and tools.

MS-4002 Prepare security and compliance to support Microsoft 365 Copilot

The MS-4002 course focuses on preparing security and compliance in the context of Microsoft 365 Copilot, equipping students with essential skills to manage data protection, privacy, and compliance effectively within the Microsoft 365 environment.

DP-605 Prepare and visualize data with Microsoft Power BI

By the end of the course, participants will be able to design, develop, and publish sophisticated reports and dashboards that efficiently convey information and facilitate decision-making.

Microsoft 365 Copilot for everyday work

Microsoft 365 Copilot is a game-changing AI solution that transforms productivity and decision-making across your organization

AutoCAD Fundamentals

The AutoCAD software allows for the creation of 2D and 3D drawings, as well as the ability to add annotations and dimensions. This ensures that all designs are clear and easy to understand for all parties involved in a project.

AutoCAD Advanced

This AutoCAD training course introduces advanced techniques and teaches you to be proficient in your use of the software. This is done by teaching you how to recognize the best tool for the task, the best way to use that tool, and how to create new tools to accomplish tasks more efficiently.

Autodesk Civil 3D

The Autodesk Civil 3D: Essentials course is designed for civil engineers and surveyors who want to take advantage of the Autodesk Civil 3D software’s interactive, dynamic design functionality. The Autodesk Civil 3D software permits the rapid development of alternatives through its model-based design tools. You will learn techniques enabling you to organize project data, work with points, create and analyze surfaces, model road corridors, perform grading and volume calculation tasks, and lay out pipe network

Autodesk Revit Fundamentals for Architecture

The Autodesk Revit software is a powerful Building Information Modeling (BIM) program that works the way architects think. The program streamlines the design process through the use of a central 3D model, where changes are made in one view update across all views and on the printable sheets.

Autodesk Revit Fundamentals for Mechanical and Plumbing

The Autodesk Revit Fundamentals for Mechanical and Plumbing course has been designed to teach the concepts and principles of creating 3D parametric models of Mechanical and Plumbing systems from engineering design through construction documentation to take full advantage of Building Information Modeling.

Autodesk Revit Intermediate

You are a Revit Guru, but even Gurus can learn more. In this Revit Advanced training course, we teach how to use Dynamo to automate tasks like linking your designs to Excel, creating complex families and adaptive components as well as tools and techniques for planning and executing large and complex BIM projects. This course also touches on the means of creating BIM graphics standards and the development of a proper BIM execution plan.

DP-601T00 Implementing a Lakehouse with Microsoft Fabric

This course is designed to build your foundational skills in data engineering on Microsoft Fabric, focusing on the Lakehouse concept. This course will explore the powerful capabilities of Apache Spark for distributed data processing and the essential techniques for efficient data management, versioning, and reliability by working with Delta Lake tables. This course will also explore data ingestion and orchestration using Dataflows Gen2 and Data Factory pipelines. This course includes a combination of lectures and hands-on exercises that will prepare you to work with lakehouses in Microsoft Fabric. This course may earn a Credly badge.

DP-900T00 Microsoft Azure Data Fundamentals

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

AZ-900T00 Microsoft Azure Fundamentals

This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.

AZ-800T00 Administering Windows Server Hybrid Core Infrastructure

This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.

AZ-700T00 Designing and Implementing Microsoft Azure Networking Solutions

This course teaches Network Engineers how to design, implement, and maintain Azure networking solutions. Students cover the process of designing, implementing, and managing core Azure networking infrastructure, Hybrid Networking connections, load balancing traffic, network routing, private access to Azure services, network security and monitoring.

DP-100T01 Designing and Implementing a Data Science Solution on Azure

Gain the necessary knowledge about how to use Azure services to develop, train, and deploy, machine learning solutions. The course starts with an overview of Azure services that support data science. From there, it focuses on using Azure's premier data science service, Azure Machine Learning service, to automate the data science pipeline. This course is focused on Azure and does not teach the student how to do data science. It is assumed students already know that.

DP-203T00 Data Engineering on Microsoft Azure

DP-420T00 Designing and Implementing Cloud-Native Applications Using Microsoft Azure Cosmos DB

This course teaches developers how to create application using the SQL API and SDKs for Azure Cosmos DB. Students will learn how to write efficient queries, create indexing policies, manage and provisioned resources, and perform common operations with the SDKs.

DP-500T00 Designing and Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI

This course covers methods and practices for performing advanced data analytics at scale. Students will build on existing analytics experience and will learn to implement and manage a data analytics environment, query and transform data, implement and manage data models, and explore and visualize data. In this course, students will use Azure Purview, Azure Synapse Analytics, and Power BI to build analytics solutions.

AZ-040T00 Automating Administration with PowerShell

This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers.

AZ-104T00 Microsoft Azure Administrator

This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.

AZ-140T00 Configuring and Operating Windows Virtual Desktop on Microsoft Azure

This course shows experienced Azure administrators how to plan, deliver, and manage virtual desktop experiences and remote apps, for any device, on Azure. Students will learn through a mix of demonstrations and hands-on lab experiences deploying virtual desktop experiences and apps on Azure Virtual Desktop and optimizing them to run in multi-session virtual environments.

AZ-204T00 Developing Solutions for Microsoft Azure

This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.

AZ-305T00 Designing Microsoft Azure Infrastructure Solutions

This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication and identity, networks, high availability, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles.

AZ-400T00 Designing and Implementing Microsoft DevOps Solutions

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.

Oracle 19c Database Administration I (DBA I) (TTOR20519)

Oracle 19C Database Administration I (Oracle DBA I) is a comprehensive, hands-on course provides concrete information on the design of an Oracle Database instance and database, allowing you to manage your database investment. In this class, you will learn how to create database storage structures that align with your requirements and business models. You will also learn how to create users and administer databases as well as harden the databases to meet your business requirements. This is the foundational course for learning about Oracle Database and it does not assume prior knowledge or Oracle technologies, however you should have incoming experience working with SQL, and be comfortable with Linux and working from the command line. This training is NOT Official Oracle University training.

Oracle 19c Database Administration II (DBA II) (TTOR20619)

Geared for participants experienced with Oracle 19c DBA essentials Oracle 19c Database Administration II (Oracle DBA II) expands their understanding of Oracle database administration. Throughout the course students will explore coverage of Multitenant (CDB/PDB), database tuning, SQL tuning, and backup and recovery: the skills needed to keep a database running reliably and efficiently. The current release of the database is used for exercises and demonstrations, and the content back-ported as necessary for previous releases.

Oracle 19c Database Backup and Recovery (TTOR21619)

Geared for DBAs and other technical support staff, Oracle Database 19c Backup and Recovery is a hands-on course that allows you to develop appropriate backup and recovery procedures to address their business model and requirements. Throughout the course you'll explore how to implement basic backup and recovery procedures, move data between databases and files, and employ basic monitoring procedures.

Introduction to Cloud Computing

In this course, students will define cloud computing technology and describe its impact on IT scenario.

Microsoft Power BI: Introduction to DAX

Welcome to Introduction to DAX for Power BI. This two-day instructor-led course is intended for business users who have been using Power BI and want to use DAX to create custom calculations in their data models. In this class, you will be introduced to using Data Analysis Expressions (DAX), which is the expression language that is used to create custom calculations in the Power BI Data model. The course covers some of the theoretical underpinnings of the data model and the DAX language, but the emphasis is on using DAX to solve common business problems. You will learn how to write your own calculated columns, measures, and tables, how to visualize the way Power BI computes DAX calculations, and how to troubleshoot custom code.

Tableau Desktop: Part 1 (v2020.2)

Tableau Desktop: Part 2 (v2020.2)

Tableau for Data-Driven Decision Makers (v1.0)

Tableau® software is designed for data analysis and the creation of visualizations. Data analysts prepare data, perform initial analysis, and create visualizations that are then passed on to business data-driven decision makers. These decision makers can use Tableau's tools to explore the data, perform further analysis to find new insights, make decisions, and create customized reports to share their findings.

Tableau Server Administration (TTDTAB005)

This fast paced hands-on course provides in-depth coverage of Tableau Server administration. The knowledge and skills acquired are best geared toward those who will be administering a Tableau Server installation, including managing content, users, and permissions.

PL-300T00 Microsoft Power BI Data Analyst

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution. Finally, this course will show how to build paginated reports within the Power BI service and publish them to a workspace for inclusion within Power BI.

DP-600 Microsoft Fabric Analytics Engineer

This course covers methods and practices for implementing and managing enterprise-scale data analytics solutions using Microsoft Fabric. Students will build on existing analytics experience and will learn how to use Microsoft Fabric components, including lakehouses, data warehouses, notebooks, dataflows, data pipelines, and semantic models, to create and deploy analytics assets.

Microsoft Power BI: Dashboard in a Day

A one-day, hands-on workshop for business analysts that covers the full capabilities of Power BI.

Microsoft Power BI: Data-driven Decision Makers

As data acquisition, access, analysis, and reporting are interwoven with our businesses and lives, more and more data is collected about business and personal activities. This abundance of data and the computing power to analyze it has increased the use of data analysis and data visualization across a broad range of job roles. Decision makers of all types, including managers and executives, must interact with, interpret, and develop reports based on data and analysis provided to them. Microsoft Power BI software is designed for data analysis and the creation of visualizations. Data analysts prepare data, perform initial analysis, and create visualizations that are then passed to business data decision makers. These decision makers can use Power BI's tools to explore the data, perform further analysis to find new insights, make decisions, and create customized reports to share their findings.

Microsoft Power BI: Data Analysis Practitioner

Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft Power BI software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheet.

55128 Writing Reports with Report Builder and SSRS Level 2

In this course, students will continue their learning on the foundations of report writing with Microsoft® SQL Server® Report Builder and SSRS. The focus will be on report creation by connecting to a database and manipulating the data.

Microsoft Power BI: Data Analysis Professional

Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive work

55123 Writing Reports with Report Builder and SSRS Level 1

In this course, students will continue their learning on the foundations of report writing with Microsoft® SQL Server® Report Builder and SSRS.

DP-500T00 Designing and Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI

This course covers methods and practices for performing advanced data analytics at scale. Students will build on existing analytics experience and will learn to implement and manage a data analytics environment, query and transform data, implement and manage data models, and explore and visualize data. In this course, students will use Azure Purview, Azure Synapse Analytics, and Power BI to build analytics solutions.

DP-605 Prepare and visualize data with Microsoft Power BI

By the end of the course, participants will be able to design, develop, and publish sophisticated reports and dashboards that efficiently convey information and facilitate decision-making.

AZ-400T00 Designing and Implementing Microsoft DevOps Solutions

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.

DevOps Engineering Foundation (DevOps Institute)

This course explains the many aspects of DevOps engineering that leaders and practitioners can execute upon. While DevOps Foundation provides an overview of DevOps, this course will provide a closer look at the implementation process from an engineering perspective. It is an in depth view of the major aspects of engineering DevOps. An engineering approach is critical to DevOps journeys. This course provides the foundations of knowledge, principles and practices from a technical perspective needed to engineer a successful DevOps solution.

DevOps Foundation (DevOps Institute)

DevOps Leader (DevOps Institute)

DevSecOps Practitioner (DevOps Institute)

The DevSecOps Practitioner course is intended as a follow-on to the DevSecOps Foundation course. The course builds on previous understanding to dive into the technical implementation. The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing DevSecOps practices to their organizational structure, building better pipelines in distributed systems, and having a common technological language. This course positions learners to successfully complete the DevSecOps Practitioner certification exam.

DevSecOps Foundation (DevOps Institute)

Site Reliability Engineering (SRE) Foundation (DevOps Institute)

The SRE (Site Reliability Engineering) Foundation course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.

Site Reliability Engineering (SRE) Practitioner (DevOps Institute)

This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability.

Value Stream Management Foundation (VSMF) (DevOps Institute)

The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance.

55301 Mastering Microsoft Project 2019

This course is intended for those interested in expanding their knowledge base and technical skills about Microsoft Project. Starting with the basic concept, you will gain hands-on experience with all the functions needed to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

Agile Project Management Methodologies

Many organizations are incorporating different project management methodologies into their skill base. This course is designed for individuals who need to get started with agile concepts and practice. Basic planning is covered along with the various roles and responsibilities of customers and developers / practitioners. Learn about epics, stories, sprints, feature prioritization and value-driven delivery.

Authorized Certified Associate in Project Management (CAPM)

Every career in project management has a beginning and that is the purpose of this course. You will learn the fundamentals of project management. This includes project performance, when to use the predictive or adaptive methodologies, business analysis domains, and frameworks, as well as the proper use of one of the various adaptive frameworks.

Certified Agile Service Manager (DevOps Institute)

This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT?s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements. This course prepares you for the Certified Agile Service Manager (CASM) certification.

Certified Information Systems Auditor (CISA)

Certified IT Asset Manager (CITAM)

ITIL 4 Foundation

ITIL is the world's leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL 4.

ITIL 4 Specialist Create, Deliver and Support (CDS)

This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully.

ITIL 4 Specialist Drive Stakeholder Value (DSV)

This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape.

ITIL 4 Specialist High Velocity IT (HVIT)

This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. You should be familiar with traditional IT service management concepts, and now want to be able to discuss digital with more confidence, to develop practical competences, and to be a valued contributor in the digital domain.

ITIL 4 Strategic Leader Digital and IT Strategy (DITS)

This course takes you on a digital strategy journey. Its iterative, eight-step model moves from vision through to actions and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise.

ITIL 4 Strategist Direct Plan and Improve (DPI)

This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a learning and improving IT organization that possess a strong and targeted strategic direction.

Lean Six Sigma Black Belt

Lean Six Sigma Green Belt

Lean Six Sigma Yellow Belt

Earn your Six Sigma Yellow Belt certification from an industry leader in Lean Six Sigma training. This course offers coverage of the Define, Measure, and Control phases in Six Sigma Methodology. The Six Sigma Yellow Belt certification will prepare you for a deeper understanding of Six Sigma. You will be prepared to collaborate with certified Black Belt and Green Belts, as they work through even the most advanced Six Sigma projects. Successful candidates will be awarded the Lean Six Sigma Yellow Belt certification from Lean Sigma Corporation after passing the included certification exam. The certification exam is included in this course and you can take the exam at your convenience after passing section quizzes. You must complete the exam within 6 months of class

Project Management Essentials

Project managers are always under severe pressure to complete projects on time and within budget. However, most projects fail to meet these demands, and, as a result, many projects are terminated early. Successful project management requires knowledge and experience. This course is designed to provide you with the generally recognized practices of project management to successfully manage projects.

Project Management Fundamentals

In this course, students will identify effective project management practices and their related processes. They will examine the elements of sound project management and apply the generally recognized practices to successfully manage projects.

Project Management Professional Certification Training

The Project Management Professional Certification Prep course is an extensive program designed to equip learners with the knowledge and skills essential for effective project management. It covers a comprehensive range of topics that form the basis of the exam content outline, from fundamental concepts like understanding what a project is, to more complex subjects such as risk, procurement, and Stakeholder management.

Project Management: Fundamentals of Predictive and Adaptive Methods

This course teaches the fundamentals of project management and its underlying structure and elements, including project phases, project life cycles, stakeholders, and areas of expertise. These, coupled with the ability to identify the project management processes that are recognized industry wide as good practice, will help you to apply effective project management techniques to improve the efficiency of your projects and ensure their success. This course is designed to cover various project management approaches and is not intended to focus on a single methodology or framework.

Scrum Developer Certified (SDC)

In this course, students learn to understand the basics of Scrum, effectively contribute to a Scrum project, and learn how to enable Scrum Team members to apply Scrum effectively in Scrum/Agile projects.

Scrum Master Certified (SMC)

This course guides & teaches Scrum practices to everyone involved in the project; clears impediments for the team; and, ensures that Scrum processes are being followed. Successful candidates will be awarded the Scrum Master Certified (SMC) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience.

Scrum Product Owner Certified (SPOC)

Scrum Product Owner Certified (SPOC) certification exam is designed to confirm applicants practical and working knowledge of Scrum that equips them to handle the business aspects and stakeholders in a Scrum environment. Successful candidates will be awarded the Scrum Product Owner Certified (SPOC)certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience.

SCRUMstudy Agile Master Certified (SAMC)

Agile relies on adaptive planning and iterative development and delivery. It focuses primarily on the value of people in getting the job done effectively. Successful candidates will be awarded the SCRUMstudy Agile Master Certified (SAMC) certification by SCRUMstudy after passing the included certification exam. The certification exam voucher is included in this course so you can take the exam at your convenience.

MB-210T01 Dynamics 365 for Customer Engagement for Sales

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.

MB-220T00 Dynamics 365 for Marketing

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service

Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether.

MB-240T00 Dynamics 365 for Field Service

MB-335T00 Microsoft Dynamics 365 Supply Chain Management, Expert

This course is designed to build your in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing. The transportation management features, and the warehouse management features. Asset Management functionalities. Master planning configuration and processing. Sales and procurement processes.

MB-500T00 Dynamics 365 - Finance and Operations Apps Developer

In this course, you will learn the tasks needed to fulfill the role of developer in Dynamics 365 Finance and Operations Apps. The Dynamics 365 for Finance and Operations (FO) developer is a key technical resource that implements and extends the application to meet the requirements of the business. This course may earn a Credly Badge.

MB-800T00 Microsoft Dynamics 365 Business Central Functional Consultant

MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM)

This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.

MB-920T00 Microsoft Dynamics 365 Fundamentals (ERP)

This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs..

55242 Microsoft Dynamics 365 Customization and Configuration

This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows and use solutions to package and deploy customizations across multiple Dynamics 365 environments. The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments.

55399 Implementing and Managing Microsoft Intune

This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection.

50255 Managing Windows Environments with Group Policy

The MS-50255 Managing Windows Environments with Group Policy course is a comprehensive group policy training program designed to equip IT professionals with the skills needed to effectively manage and automate the configuration of Windows operating systems using Group Policy. The course covers a wide range of topics, from the basics of configuration management to advanced techniques for troubleshooting and securing Windows environments.

MS-721T00 Collaboration Communications Systems Engineer

This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

MS-900T01 Microsoft 365 Fundamentals

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365.

55318 Advanced Automated Administration with Windows PowerShell

This course teaches students how to automate administrative tasks using PowerShell. Students will learn crucial scripting skills such as creating advanced functions, writing controller scripts, and handling script errors. Candidates will learn how to use PowerShell when working with Microsoft Azure, SQL Server, Active Directory, IIS, Windows PowerShell Workflow, .NET resources, the REST API and XML, CSV & JSON formatted data files. This course replaces retired Microsoft course 10962.

55342 Supporting and Troubleshooting Windows 11

This course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. These skills include understanding important Windows 11 features, how these features are used in an Active Directory, and how to troubleshoot these features. This course covers content that was in retired Microsoft Course 10982.

55344 Identity with Windows Server

This course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS). Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. This course replaces retired Microsoft course 20742.

55345 Implementing and Managing Windows 11

This is a 4-day instructor led course is designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment.

55348 Administering Microsoft Endpoint Configuration Manager

This course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible for Server 2016 and Server 2019. This course replaces retired Microsoft course 20703-1.

AZ-040T00 Automating Administration with PowerShell

This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers.

55313 Administering Configuration Manager, Part 1: Fundamentals and Asset Management

This course is intended for IT professionals who are interested in expanding their knowledge about and technical skills in the management of Windows computers and other devices by using Microsoft Endpoint Configuration Manager Current Branch version 2203. In this course, students will learn Configuration Manager fundamentals and day-to-day asset-management tasks, such as gathering and reporting hardware inventory and software metering information. Students will also learn about the site system roles and other features required to deploy the Configuration Manager client software and how to prepare for implementing Configuration Manager's change-management features.

55133 PowerShell for System Center Configuration Manager Administrators

In this course, students learn how to access the PowerShell commands included with ECM 2203 and use them to perform configuration tasks for a primary site. Individual cmdlets will be used in working with objects such as Boundaries, Boundary Groups, Collections, Software Deployment, Patching, Compliance Settings, OSD Task Sequences, and many others. Basic scripting will also be covered so that students can learn how to put PowerShell to use when working with large sets of objects.

AZ-800T00 Administering Windows Server Hybrid Core Infrastructure

This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

MS-102T00 Microsoft 365 Administrator

The MS-102: Microsoft 365 Administrator course is a comprehensive training program designed for IT professionals who want to learn about Managing and configuring Microsoft 365 services.

MS-700T00 Managing Microsoft Teams

MS-080T00 Employee Experience Platform Specialist

In this course, you'll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. In your organization today, are people being treated well, or are their needs neglected? Are your teams aligned on goals with a sense of purpose? Are you driving the business outcomes that you need? The Microsoft Viva employee experience platform provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision. This training course will provide Microsoft Employee Experience Platform Specialists with a comprehensive overview of Microsoft Viva, as well as Microsoft 365, Teams, and SharePoint.

MD-102T00 Microsoft 365 Endpoint Administrator

In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Azure Active Directory, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.

MS-Administering Microsoft Exchange Server 2019

This course teaches IT professionals how to administer and support Exchange Server. The course covers how install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in a Office 365 deployment.

55371 Windows Server Administration

This course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server in most organizations. This course replaces retired Microsoft course WS-011.

Microsoft Office Access: Part 1

Data is everywhere. Most job roles today involve some form of data management. Virtually everyone is affected in some way by the need to manage data. A relational database application such as Microsoft Office Access can help you and your organization with this task. This course is the first part of a three-course series that covers the skills needed to perform database design and development in Access.

Microsoft Office Access: Part 2

In this course, you will expand your knowledge of relational database design,promote quality input from users, improve database efficiency, promote data integrity, implement advanced features in tables, queries, forms, and reports. This course is the second part of a three-course series that covers the skills needed to perform database design and development in Access 2019/2021.

Microsoft Office Access: Part 3

This course is the third part of a three-course series that covers the skills needed to perform basic database design and development in Access 2019/2021. This course focuses on managing the database and supporting complex database designs, including import and export of data; using action queries to manage data; creating complex forms and reports; macros and Visual Basic for Applications (VBA); and tools and strategies to manage, distribute, and secure a database.

Microsoft Office Excel: Data Analysis with PivotTables

Advances in technology have made it possible to store ever-increasing amounts of data. Being able to harness the power of advanced PivotTable features and create PivotCharts will help you to gain a competitive edge.

Microsoft Office for Web: Teams, SharePoint, OneDrive

This course is an introduction to Microsoft 365 in a cloud-based environment. Using the Microsoft 365 suite of productivity apps online, users can easily communicate and collaborate through Microsoft Teams messaging and meeting functionality and Outlook email. When you create a team, the Microsoft SharePoint team site provides a central storage location for accessing and modifying shared documents. Each user also receives individual document storage through OneDrive for Business. Teams can provide a central hub for working with shared documents in the familiar apps?Word, PowerPoint, and Excel?as an alternative to installing the Microsoft 365 Desktop applications.

Microsoft Office Excel: Data Analysis with PowerPivot

This course will empower you to analyze large amounts of data quickly using Power Pivot in Microsoft Excel.

Microsoft Office Excel: Dashboards

Today's world runs on data more than ever before and that's a trend not likely to change, or even slow down, any time soon. With the tremendous amount of available data, the ability to make sense of it continues to be an ongoing challenge. You already know how to use Excel to perform simple calculations and modify worksheets to make them easier to read, interpret, and present to others. But Excel is capable of doing so much more. To gain a truly competitive edge, you need to be able to extract actionable organizational intelligence from your raw data, and present it in a visually compelling format that enables decision makers to view key trends and gain insights. And that's exactly what this course aims to help you do.

Microsoft Office Excel: Part 1

This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software.

Microsoft Office Excel: Part 2

This course builds upon the foundational knowledge presented in the Microsoft Office Excel: Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

Microsoft Office Excel: Part 3

Microsoft Office PowerPoint: Part 1

How do you grab and maintain an audience's focus when you're asked to present important information? By being clear, organized, and engaging. And, that is exactly what Microsoft Office PowerPoint can help you do. Today's audiences are tech savvy, accustomed to high-impact multimedia content, and stretched for time. By learning how to use the vast array of features and functionality contained within PowerPoint, you will gain the ability to organize your content, enhance it with high-impact visuals.

Microsoft Office PowerPoint: Part 2

Meetings, instruction, training, and pitches are all part of our daily lives. We are often called upon to deliver presentations with little notice, at multiple venues, and with varying requirements. Given all the variables, it may seem an overwhelming task to deliver your content on time, to all audiences, and to only those who need to see it. Oh, and by the way, you need to make it interesting, informative, and memorable. Microsoft PowerPoint provides you with all these tools that can help you.

Microsoft Office Word: Part 1

Microsoft Word is designed to help you move smoothly through the task of creating professional-looking documents. Its rich features and powerful tools can make your work easy, and even fun. In this course, you'll learn how to use Word to create and edit simple documents; format documents; add tables and lists; add design elements and layout options; and proof documents.

Microsoft Office Word: Part 2

In this course, you will work with features such as formats, styles, and templates to create professional documents with a consistent look and feel. You will add visual interest to your documents by using the tables and charts features. Quick Parts and templates provide efficiency and consistency when adding content, and long complex documents can be simplified and managed in Master Documents. Finally, you will use the mail merge feature to automate sending individual letters to customers.

Microsoft Office Word: Part 3

Microsoft Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production.

Microsoft Office OneNote

Microsoft Office Outlook: Part 1

Microsoft Office Outlook: Part 2

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items.

Microsoft Power BI: Data Analysis Practitioner

Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Microsoft Power BI software is designed for this purpose. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheet.

Microsoft Project: Part 1

Welcome to Microsoft Project 2019/2021: Part 1. This course is designed to familiarize you with the basic features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment. This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with your supervisor (and others) for review and approval.

Microsoft Project: Part 2

This course covers the advanced knowledge and skills a project manager needs to update a project plan in Project during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.

Microsoft Office Publisher

Microsoft Publisher for Office 365 is a desktop publishing software application capable of producing greeting cards, certificates, newsletters, and other printed publications. Publisher offers a large selection of ""building blocks"" that can be dragged into your documents, helping you to create page elements such as calendars, newsletter sidebars, and borders. Publisher integrates online sharing and mail merge features, which are handy when you need to send publications.

Microsoft Office Teams: Business Users

This course is designed to help you master Microsoft Teams, the key communications tool in the suite of Microsoft 365 productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you.

Microsoft Visio: Part 1

From the earliest eras of human existence, visual images have been used to represent knowledge, data, and information. Beginning with the Paleolithic cave paintings and continuing to today's most complex computer networks, these images leverage the ability of the human brain to rapidly perceive patterns and trends from visual representations. In today's workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts.

Microsoft Visio: Part 2

Microsoft Visio stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures anything that can be represented by shapes connected by lines. Today, Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings.

Microsoft Windows 11: Using Windows 11

Whether you're new to computers or have used them in the past, this class will help you become more comfortable using Windows 11 by familiarizing you with the Windows 11 user interface and its basic capabilities. In this course, you will explore Windows 11 and learn how to work with locally installed apps and cloud-based apps, browse the Internet, and manage basic Windows 11 settings.

Microsoft Power BI: Data Analysis Professional

Creating data-backed visualizations is key for data scientists, or any professional, to explore, analyze, and report insights and trends from data. Power BI was built to connect to a wide range of data sources, and it enables users to quickly create visualizations of connected data to gain insights, show trends, and create reports. Power BI's data connection capabilities and visualization features go far beyond those that can be found in spreadsheets, enabling users to create compelling and interactive work