Brian is a Global Master Trainer for ITSM, ITIL, ISO 2000, Cloud Computing and Virtualization, Lean IT, DevOps, Agile,Scrum, Scrum Master, VeriSM, ITIL Foundations V4, ITIL 4 Managing Professional, ITIL 4 Transition Managing Professional.
Member of Cloud Credential Council (CCC)
Trained, Audited and Consulted for numerous organizations such as Federal Government branches, State and Provincial Government branches in the United States and Canada as well as Fortune 500 organizations on ITSM best practices solutions along with compliance standards.
Brings a vast knowledge for process workflows, roles, responsibilities, activities, and technology and process integration to teams for their ITSM, Cloud Computing and Virtualization projects. Also identifies the business needs and expectations of ITSM projects and how people, process, technology and management must work to fulfill these needs.
Frequent speaker at ITSMF local chapters in the United States and Canada.