DEALING WITH DIFFICULT PEOPLE IN THE WORKPLACE

This session will help you to understand the fundamentals of interpersonal interaction. It will provide insights for effectively handling of conflict situations, in order to reduce stress and deal better with aggressive behaviours. It will improve your ability to SAY NO when you should.

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ABOUT THE FACILITATOR

Dave Neely worked as a Professional Development trainer for IBM Canada. He has a BA in psychology from Queens University and is a certified behavioural analyst. You will enjoy his passion and practical insights into human behavior.  He will share many experiences in dealing with people and his proven strategies for staying positive no matter what life hands you. He will leave you inspired and optimistic about your path forward

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