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Effective Management (Second Edition)

To perform the job well, the manager must understand the different roles of everyone involved on the team, and be trained in developing the capabilities of all team members and addressing issues as soon as they surface. In this course you will gain an understanding of the basic fundamentals of becoming an effective manager for your team.
Days 1
$495.00
Excl.HST
All Locations
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(GMT-05:00) Eastern Time (US & Canada)

Course Description

You will:

  • Determine the roles that a manager must fill on a team, and explore the key areas of personal development.
  • Discover how to detect silent messages through body language and other means of nonverbal communication. You will also boost your listening skills through active listening.
  • Discover the stages of team development and how to motivate your team. Also, you’ll examine the need for regular team meetings and how to resolve conflict.
  • Empower your workgroup through delegation and coaching, and optimize staff performance.
  • Discover ways of identifying problems and determining their root cause. You’ll also explore techniques to identify and implement solutions effectively.

Prerequisites

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