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AB-900 – Introduction to Microsoft 365 and AI administration

This course provides foundational knowledge of Microsoft 365 services and security principles, along with an introduction to Microsoft 365 Copilot and AI agent administration.
Days 1
$995.00
Excl.HST
All Locations
All Categories
(GMT-05:00) Eastern Time (US & Canada)

Course Description

This course provides foundational knowledge of Microsoft 365 services and security principles, along with an introduction to Microsoft 365 Copilot and AI agent administration. It covers identity and access management, data protection, compliance, and governance, as well as how to configure, manage, and monitor Copilot and its agents within an organization. Designed for IT professionals and administrators, it prepares learners for the AB‑900 certification exam.

Who Should Attend?

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

Prerequisites

Prerequisites:

  • Basic familiarity with Microsoft 365 services (such as Outlook, Teams, SharePoint).
  • General understanding of IT concepts like identity, security, and compliance.
  • No coding or advanced technical skills required — this is an entry-level course designed for beginners.

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